You may order a Data Cable and/or a USB Cable adaptor at the following locations. In some instances you will need to download a driver.
| Country | How to order a Data Cable |
|---|---|
| USA | https://www.bayerdiabetesstore.com/ |
| Australia | Tel. 0800 502 233 |
| Austria |
Das USB-Verbindungskabel zum Datentransfer von kompatiblen Bayer Blutzuckermessgeräten erhalten Sie im Sanitätsfachhandel.
Wir stehen Ihnen bei Fragen unter der gratis Infohotline 0800 220 110 gerne zur Verfügung.
Weitere Infos auch im Internet unter www.bayerdiabetes.at |
| Belgium | Om de Bayer USB datakabel voor WinGLUCOFACTS software te bestellen bel 0800 97 212 of stuur een email naar info@bayerdiabetes.be Pour commander le cable USB pour WinGLUCOFACTS, contactez-nous via 0800 97 212 ou envoyez un message via info@bayerdiabetes.be |
| Canada | Call 1-800-268-1432. A customer service agent will be happy to place your order for a kit that includes a cable and a copy of the software on compact disc. The cost of the kit is $24.99 (Canadian funds), taxes and shipping included, and you can pay for it using Visa, MasterCard or a money order. Delivery is usually within two-to-three business days. Shipment is within Canada only |
| Colombia | 018000-122937 |
| Croatia | http://www.Medilab.hr |
| Denmark | For at kunne bruge WinGLUCOFACTS skal du have et kabel, der er specielt designet til vores blodsukkerapparater. Bestil kabel på tlf. 45 23 50 37 eller via e-mail til diabetes@bayer.dk |
| France | Demandez gratuitement auprès de notre "Espace Diabète" votre cable de connexion au 0 800 34 22 38 (appel gratuit depuis un poste fixe) |
| Finland | WinGLUCOFACTS -ohjelman käyttämiseen tarvitset erikoisvalmisteisen tiedonsiirtokaapelin verenglukoosimittarin ja PC:n välille. Kaapelin hinta on 20,01€. Toimitamme sen tilaajalle postiennakolla. Postiennakkomaksu per lähetys on 5 €. Kaapelin voit tilata sähköpostitse osoitteesta diabetes@bayer.fi tai soittamalla Bayerin asiakaspalveluun puh. 0800 17227. |
| Germany | Für Rückfragen: Bayer Diabetes Service 0800 / 72 61 880 |
| Greece | Tel: 801 11 40200, 210-6187707, 2310-399420 |
| Ireland | http://www.ascensia.co.uk/products/wingluco_cableform.asp |
| Italy | Tel 800824055 |
| Japan | No specific instructions 0120-123-119 |
| Mexico & Centroamerica | http://www.bayerdiabetes.com.mx Call: 018003273270, 52766426 |
| Netherlands | Om de Bayer USB datakabel voor WinGLUCOFACTS software gratis te bestellen bel 0297 280 682 of stuur een email met uw naam en adresgegevens naar: info@bayerdiabetes.nl |
| New Zealand | http://www.diabetesinfo@ozemail.com.au Tel. 0800 502 233 |
| Norway | For å benytte deg av WinGLUCOFACTS trenger du en egen tilkoblingskabel. For bestilling av kabel, ring tlf 24 11 18 00 eller send e-post til: diabetes@bayer.no |
| Poland | www.bayerdiabetes.pl |
| Portugal | Solicite-nos o envio do Cabo de Ligação (Gratuito) através da nossa Linha de Apoio ao Cliente: Tel. 808 269 269 ou E-mail: bayerdiabetesportugal@bayerhealthcare.com |
| Slovenia | http://www.zaloker-zaloker.si |
| Spain | Solicite gratuitamente el cable de conexión por teléfono en: Servicio Atención al Cliente 900 100 117 www.diabetes.bayer.es |
| Sweden | För att använda dig av WinGLUCOFACTS behöver du en kabel som är speciellt anpassad till våra glukosmätare. Beställ en kabel på telefon 020-83 00 84 eller mejla till: diabetes@bayer.se |
| Switzerland | http://www.bayerdiabetes.ch/pub/de/shop/shop.htm |
| Turkey | WinGLUCOFACTS programinin kullaniminda ihtiyaciniz olan USB kablosu icin, 0 800 211 00 15 Bayer Turkiye Ucretsiz Danisma Hatti'ni arayabilirsiniz. |
| United Kingdom | Call Bayer Diabetes Support on 0845 600 6030 (1 890 920 111 for Republic of Ireland) or visit www.bayerdiabetes.co.uk to register your meter and create an account |
| Other | glucometermail@bayer.aermail.com |